Privacy Policy

Last updated: July 2026

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1. Introduction

Welcome to Kinetic Strength. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website at kineticstrengthcoaching.com, purchase our products or services, or interact with us through our digital channels including Instagram, WhatsApp and email.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

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2. Who We Are

Kinetic Strength is operated by T. Kirtan, a personal training and biomechanics coaching business based in Singapore. We operate out of Horizon Wellness Club, Singapore.

For any privacy-related enquiries, you can contact us at:

 

Email: kineticstrength.coaching@gmail.com
Phone: +65 9025 0811
Website: kineticstrengthcoaching.com

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3. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website or services.

Information you provide to us:

• Full name and age

• Email address and phone number

• WhatsApp contact details

• Health and fitness information including pain history, injury history, movement limitations and training goals submitted through our intake forms

• Payment information processed through our third-party payment providers

• Communications you send us through email, WhatsApp or our website contact forms

Information collected automatically:

• Browser type and version

• Pages visited on our website and time spent on each page

• Referring website or source

• Device type and operating system

• IP address and approximate location data

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4. How We Use Your Information

We use the information we collect for the following purposes:

• To process your bookings, purchases and payments for personal training sessions, movement assessments and coaching programmes

• To deliver our coaching services to you including programme design, progress tracking and session feedback

• To communicate with you about your appointments, orders and programme updates

• To send follow-up emails and WhatsApp messages related to your purchase or enquiry

• To respond to your questions, feedback and support requests

• To send marketing communications where you have given us permission to do so

• To improve our website, products and services based on how they are used

• To comply with our legal obligations under Singapore law

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5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance — processing your data is necessary to deliver the services you have purchased or enquired about

• Legitimate interests — to improve our services, communicate with clients and manage our business operations

• Consent — for marketing communications and non-essential data collection where we have asked for your permission

• Legal obligation — where we are required to retain or process data under applicable Singapore law

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6. Health and Fitness Information

As a personal training and coaching service, we collect sensitive health information including details about injuries, chronic pain conditions, medical history and physical limitations. This information is collected solely for the purpose of designing safe and effective training programmes for you.

We treat all health and fitness data with the highest level of confidentiality. This information is never shared with third parties except where required by law or in a genuine medical emergency where your safety is at risk.

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7. How We Share Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — third-party platforms that help us operate our business including Wix (website and e-commerce), payment processors, email marketing platforms and booking calendar tools. These providers are contractually required to protect your data.

• Legal requirements — where we are required to disclose information by law, court order or government authority in Singapore

• Business transfers — in the unlikely event that Kinetic Strength is sold or merged, your data may be transferred as part of that transaction with the same privacy protections applying

• With your consent — for example if you provide a testimonial or review that you agree to have published on our platforms

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8. Data Retention

We retain your personal information for as long as necessary to provide our services to you and to comply with our legal obligations. Specifically:

• Client training records and health information are retained for a minimum of 3 years after your last session

• Purchase and payment records are retained for 7 years in accordance with Singapore's accounting and tax requirements

• Marketing opt-in records are retained until you withdraw your consent

• Enquiry and contact form submissions are retained for 2 years

When data is no longer required, it is securely deleted or anonymised.

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9. Cookies and Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

• Essential cookies — necessary for the website to function correctly including shopping cart and login functionality

• Analytics cookies — to understand how visitors use our website so we can improve it. We use tools including Wix Analytics for this purpose

• Marketing cookies — to deliver relevant content and track the effectiveness of our promotional activities

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

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10. Third-Party Platforms

Our website and services integrate with third-party platforms including:

• Wix — website hosting, e-commerce and booking management

• WhatsApp — client communication and follow-up

• Instagram and Facebook — social media and marketing

• Google — analytics and search

• Payment processors — secure payment handling for product and service purchases

Each of these platforms has its own privacy policy governing how they collect and use data. We encourage you to review their policies directly.

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11. Your Rights

Under Singapore's Personal Data Protection Act (PDPA) and applicable privacy laws, you have the following rights regarding your personal data:

• Right to access — you may request a copy of the personal data we hold about you

• Right to correction — you may request that we correct any inaccurate or incomplete personal data

• Right to withdrawal of consent — you may withdraw your consent for us to use your data for marketing purposes at any time

• Right to data portability — you may request your data in a commonly used format

• Right to erasure — you may request that we delete your personal data subject to our legal retention obligations

To exercise any of these rights, please contact us at kineticstrength.coaching@gmail.com. We will respond to your request within 30 days.

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12. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, disclosure or alteration. These measures include:

• Secure HTTPS encryption on our website

• Password-protected access to client records and systems

• Restricted access to personal data on a need-to-know basis

• Regular review of our data handling and security practices

While we take every reasonable precaution, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your personal information.

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13. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete the information promptly.

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14. Marketing Communications

We may send you marketing communications about our services, offers and new products where you have opted in to receive them. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly at kineticstrength.coaching@gmail.com Withdrawing consent for marketing will not affect the processing of data necessary to deliver services you have already purchased.

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15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. When we make significant changes, we will notify you by updating the date at the top of this policy and, where appropriate, by sending you a notification via email or our website. We encourage you to review this policy periodically.

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16. Governing Law

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA). Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

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17. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal data, please contact us:

 

T. Kirtan
Kinetic Strength
Anytime Fitness MacPherson, Singapore
Email: kineticstrength.coaching@gmail.com
Phone: +65 9025 0811
Website: kineticstrengthcoaching.com
Instagram: @_kinetic_strength

We are committed to resolving any concerns promptly and transparently.